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Title

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Vice President of Product Strategy and Experience

Description

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We are looking for a visionary and strategic Vice President of Product Strategy and Experience to lead the development and execution of our product roadmap and customer experience initiatives. This executive role is responsible for aligning product innovation with business goals, ensuring a seamless and engaging user experience across all touchpoints. The ideal candidate will have a strong background in product management, user experience design, and strategic planning, with a proven track record of delivering successful products in a fast-paced environment. As the Vice President of Product Strategy and Experience, you will collaborate closely with cross-functional teams including engineering, marketing, sales, and customer support to define and execute a cohesive product strategy. You will be responsible for identifying market opportunities, setting long-term product vision, and ensuring that our products meet the evolving needs of our customers. Your leadership will be critical in fostering a culture of innovation, customer-centricity, and continuous improvement. You will also oversee the user experience (UX) and customer journey, ensuring that every interaction with our products is intuitive, engaging, and aligned with our brand values. This includes leading UX research, design, and testing efforts to inform product decisions and drive customer satisfaction. The successful candidate will be a data-driven decision maker with excellent communication skills and the ability to influence stakeholders at all levels. You should be comfortable navigating ambiguity, managing competing priorities, and driving alignment across diverse teams. This is a high-impact role that requires a blend of strategic thinking, operational excellence, and a deep understanding of customer needs. If you are passionate about building exceptional products and delivering outstanding customer experiences, we invite you to join our leadership team.

Responsibilities

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  • Define and execute the overall product strategy and roadmap
  • Lead cross-functional teams to deliver innovative product solutions
  • Oversee user experience design and customer journey mapping
  • Identify market trends and customer needs to inform product development
  • Collaborate with marketing, sales, and engineering to align product goals
  • Establish KPIs and metrics to measure product success and user satisfaction
  • Drive continuous improvement through data analysis and customer feedback
  • Mentor and develop product and UX team members
  • Ensure alignment between product strategy and business objectives
  • Represent the voice of the customer in strategic decision-making

Requirements

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  • Bachelor’s degree in Business, Engineering, Design, or related field; MBA preferred
  • 10+ years of experience in product management or related roles
  • 5+ years in a senior leadership position
  • Proven track record of launching successful products
  • Strong understanding of UX principles and customer experience design
  • Excellent strategic thinking and analytical skills
  • Exceptional communication and leadership abilities
  • Experience working in agile development environments
  • Ability to manage multiple priorities and stakeholders
  • Strong business acumen and customer-centric mindset

Potential interview questions

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  • Can you describe a product strategy you led from concept to launch?
  • How do you incorporate customer feedback into product development?
  • What metrics do you use to measure product success?
  • How do you balance short-term goals with long-term vision?
  • Describe your experience leading cross-functional teams.
  • How do you ensure alignment between product and business strategy?
  • What is your approach to user experience design?
  • How do you handle conflicting priorities among stakeholders?
  • What tools or frameworks do you use for product planning?
  • Can you share an example of a failed product and what you learned?